(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Peter Nguyen
Peter Nguyen
2026-05-20
Nam Ngo
Nam Ngo
2026-05-20
They’re doing great job Thanks
Son Nguyen
Son Nguyen
2026-05-20
Working with Nhi Duong as my loan officer was honestly one of the best decisions I made during my property investment journey. From start to finish, she went above and beyond to ensure the entire process was smooth, transparent, and stress-free. What really stood out was not just Nhi's professionalism and responsiveness, but her willingness to educate and guide me as a new investor. Every step of the way, I felt supported and confident that I was in good hands. Nhi and her team at Loan Factory consistently followed through, communicated proactively, and made what could have been a complicated process feel straightforward. If you’re a first-time investor or even experienced in real estate, I highly recommend working with Nhi and her team. Their dedication, knowledge, and genuine care truly set them apart.
Linh Doan
Linh Doan
2026-05-19
marcus silverman
marcus silverman
2026-05-19
Sal & Helen are a great team. They were always a pleasure to deal with. They got the done.
Marcos De La Cruz
Marcos De La Cruz
2026-05-19
Wonderful experience working with my Loan Officer and his team. This is my second transaction closing with Marcos.
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